Privacy Policy

Last Updated: June 28, 2026

At The Story Shop (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://thestoryshop.com.pk/, or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through our payment providers)

  • Order History

  • Device Information (IP address, browser type, operating system)

  • Website usage information collected through cookies and similar technologies

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Respond to your inquiries.

  • Improve our website, products, and services.

  • Prevent fraudulent transactions and maintain website security.

  • Send promotional offers or newsletters (only if you have chosen to receive them).

Payment Information

We do not store your complete debit or credit card details on our servers. All online payments are processed securely through trusted payment gateways.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your information may only be shared with trusted third-party service providers when necessary to:

  • Process payments

  • Deliver your orders through courier services

  • Provide website hosting and technical support

  • Comply with legal obligations

These service providers are required to keep your information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Unsubscribe from promotional emails at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

The Story Shop
Website: https://thestoryshop.com.pk/
Email: thestoryshop@gmail.com
Phone: +92 324 2227565